100% Satisfaction Guarantee Policy
We want you to be 100% happy with your purchase before and after you receive your product(s). As consumers ourselves, we believe your shopping and buying experience should be risk-free. When you buy from Storagetheory.com you can rest assured that if you aren’t 100% satisfied you will receive a full refund within 30 days of product delivery.
We know you will like our products as much as we do and if you don’t, you can email us or call us to let us know why and we will make sure you are 100% satisfied.
If for any reason you are not completely satisfied with a product you purchased from us, return it for replacement or refund. Please contact customer service at email@example.com or through the Etsy Messenger.
Returns: Within 30 days of Delivery - Full refund on product upon return. (Note: Shipping & Handling of original processed purchase may not be provided, it is a case-by-case refund.) Purchaser is responsible for all return shipping costs. Any return request past 30 days will not be accepted.
Exchanges: Within 30 days of Delivery are case-by-case. Additional shipping will be at the expense of purchaser.
Phone: (844) 237-2835
Address: 120 50th AVE SW Suite 300, Cedar Rapids, IA 52404